故障现象：
在远程安装Microsoft Windows 操作系统时会发生丢失远程安装光盘现象，同时有“insert disk of SP4 and Windows 2000 server CD into drive E”的提示。
如果按“OK”，安装程序不能发现“drive E”。
如果按“Cancel”，发现安装过程继续，但在安装完成后总会有几个错误文件阻止继续安装使用。
这个问题在每次安装都会发生。
受影响的配置： 受影响的IBM 服务器：
System x3200, Type 4362, any model
System x3200, Type 4363, any model
System x3400, Type 7973, any model
System x3400, Type 7974, any model
System x3400, Type 7975, any model
System x3400, Type 7976, any model
System x3500, Type 7977, any model
System x3550, Type 7978, any model
System x3650, Type 7979, any model
System x3755, Type 8877, any model
受影响的IBM选件：
Remote Supervisor Adapter, Option part number 09N7585
Remote Supervisor Adapter II, Option part number 59P2984
Remote Supervisor Adapter II, Option part number 59P2996
Remote Supervisor Adapter II, Option part number 59P2986
Remote Supervisor Adapter II, Option part number 59P2987
Remote Supervisor Adapter II, Option part number 59P2988
Remote Supervisor Adapter II, Option part number 59P2989
Remote Supervisor Adapter II, Option part number 59P2990
Remote Supervisor Adapter II, Option part number 59P2991
Remote Supervisor Adapter II, Option part number 59P2992
Remote Supervisor Adapter II, Option part number 59P2994
Remote Supervisor Adapter II, Option part number 59P2995
Remote Supervisor Adapter II, Option part number 59P2993
Remote Supervisor Adapter II, Option part number 59P2997
Remote Supervisor Adapter II, Option part number 13N0382
Remote Supervisor Adapter II, Option part number 73P9341
受影响的操作系统：
Microsoft Windows 2000 Server
Microsoft Windows 2000 Server 64 Bit Limited Edition
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional